Privacy Policy

Last updated: September 2025

Introduction

CareWell Supplements ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our products and services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Subscribe to our newsletter
  • Contact us via phone or email
  • Place orders for our products

This information may include:

  • Name and contact information (email, phone, address)
  • Product interests and preferences
  • Messages and communications with us
  • Newsletter subscription preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website information
  • Device and operating system information

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer service
  • Process orders and deliver products
  • Send educational content and newsletters (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Protect against fraud and ensure security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and business (e.g., email services, payment processors)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, sale, or transfer of our business
  • Consent: With your explicit consent for specific purposes

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve website functionality
  • Provide relevant content

You can control cookie settings through your browser preferences. For more information, see our Cookie Policy.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact information is typically retained for 3 years after last contact, unless you request earlier deletion.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request information about the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent for newsletter subscriptions

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

CareWell Supplements

Hlavná 45, 040 01 Košice, Slovakia

Phone: +421 904 826 193

Email: [email protected]